ServicesTraining and Support

Training and Support

International training, learning materials and ongoing support — on request directly on site.

Scope in detail

Staff training on application and processes of the deployed document management system
Authoring of training materials, manuals and instructions for typical actions such as up- and download, search, messaging, specific workflows and handling of sensitive data
Continuous phone, email and on-site support
Training at clients and suppliers worldwide — in German, English, Portuguese and Russian

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Consulting

Strategic advice on introducing, scaling and optimising document management systems for plant engineering.

Document Management & Quality Assurance

Day-to-day operational document management — from intake to acceptance.

Tools and Interfaces

Custom databases, tools, smart templates and interfaces around DMS workflows.

Details